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Term of Service
Car Rental - Terms of Service
TERMS AND CONDITIONS
Last updated June 10th, 2022
1. Agreement to Terms
- These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Town Car Rental LTD., located at 64 Salter St, Winnipeg, MB R2W 4J6, Canada, Winnipeg, Manitoba R2W 4J6, Canada (we, us), concerning your access to and use of the Town Car Rental (https://towncarrental.ca) website as well as any related applications (the Site).
The Site provides the following services: We are a Car Rental Company offering rental services and other added services with rentals. (Services). You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms and Conditions.
If you do not agree with all of these Terms and Conditions, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference. - The supplemental policies set out in Section 1.7 below, as well as any supplemental terms and condition or documents that may be posted on the Site from time to time, are expressly incorporated by reference.
- We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes.
- We may update or change the Site from time to time to reflect changes to our products, our users’ needs and/or our business priorities.
- Our site is directed to people residing in Manitoba. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
- The Site is intended for users who are at least 18 years old. If you are under the age of 18, you are not permitted to register for the Site or use the Services without parental permission.
- Additional policies which also apply to your use of the Site include: Our Privacy Notice https://towncarrental.ca/privacy-policy/, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
2. Acceptable Use
- You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
- As a user of this Site, you agree not to: Systematically retrieve data or other content from the Site to a compile database or directory without written permission from us Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users to send unsolicited email or creating user accounts under false pretenses
Use a buying agent or purchasing agent to make purchases on the Site
Use the Site to advertise or sell goods and services
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use
Engage in unauthorized framing of or linking to the Site
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
Make improper use of our support services, or submit false reports of abuse or misconduct
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site
Attempt to impersonate another user or person, or use the username of another user
Sell or otherwise transfer your profile
Use any information obtained from the Site in order to harass, abuse, or harm another person
Use the Site or our content as part of any effort to compete with us or to create a revenue-generating endeavor or commercial enterprise
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site
Attempt to access any portions of the Site that you are restricted from accessing
Harass, annoy, intimidate, or threaten any of our employees, agents, or other users
Delete the copyright or other proprietary rights notice from any of the content
Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site, or any material that acts as a passive or active information collection or transmission mechanism
Use, launch, or engage in any automated use of the system, such as using scripts to send comments or messages, robots, scrapers, offline readers, or similar data gathering and extraction tools
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site
Use the Site in a manner inconsistent with any applicable laws or regulations
Threaten users with negative feedback or offering services solely to give positive feedback to users
Misrepresent experience, skills, or information about a User
Advertise products or services not intended by us
Falsely imply a relationship with us or another company with whom you do not have a relationship.
3. Information you provide to us
- You represent and warrant that:
(A) All registration information you submit will be true, accurate, current, and complete and relate to you and not a third party.
(B) You will maintain the accuracy of such information and promptly update such information as necessary;
(C) You will keep your password confidential and will be responsible for all use of your password and account.
(D) You have the legal capacity and you agree to comply with these Terms and Conditions.
(E) You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site. If you know or suspect that anyone other than you knows your user information (such as an identification code or user name) and/or password you must promptly notify us at info@towncarrental.ca. If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a user name you select if we determine that such user name is inappropriate. - As part of the functionality of the Site, you may link your account with online accounts you may have with third party service providers (each such account, a Third Party Account) by either:
(A) Providing your Third Party Account login information through the Site.
(B) Allowing us to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers. - By granting us access to any Third Party Accounts, you understand that
(A) we may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists.
(B) We may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Site. Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third Party Accounts at any time. Please note that your relationship with the third party service providers associated with your third party accounts is governed solely by your agreement(s) with such third party service providers. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. At your email request to info@towncarrental.ca or through your account settings (if applicable), we will deactivate the connection between the Site and your Third Party Account and attempt to delete any information stored on our servers that was obtained through such Third Party Account, except the username and profile picture that became associated with your account.
4. Our content
- Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us, and are protected by copyright and trade mark laws.
- Except as expressly provided in these Terms and Conditions, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
- Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.
- You shall not (a) try to gain unauthorised access to the Site or any networks, servers or computer systems connected to the Site; and/or (b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded.
- We shall (a) prepare the Site and Our Content with reasonable skill and care; and (b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses.
- The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.
- Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete or up to date.
5. Site Management
- We reserve the right at our sole discretion, to (1) monitor the Site for breaches of these Terms and Conditions; (2) take appropriate legal action against anyone in breach of applicable laws or these Terms and Conditions; (3) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services.
- We do not guarantee that the Site will be secure or free from bugs or viruses.
- You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software.
6. Modifications to and availability of the Site
- We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.
- We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.
- There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.
7. Disclaimer/Limitation of Liability
- The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms and Conditions. All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law. We make no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any (A)errors or omissions in content. (B) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server. (C)any interruption or cessation of transmission to or from the site or services. (D)any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control.
- Our responsibility for loss or damage suffered by you:
We offer 4 insurance options.
(A) Loss Damage Waiver 1, in this your deductible will be $500 from $750 per claim nothing else will be covered.
(B) Loss Damage Waiver 2, in this your deductible will be $300 from $750 per claim nothing else will be covered.
(C) Loss Damage Waiver 3, in this your deductible will be $0 from $750 per claim nothing else will be covered.
(D) Loss Damage Waiver 4, your deductible will be $0, but it will cover Stone chips, Door ding, Glass claims, Minor scratches and Vandalism Claims along with downtime. Whether you are a consumer or a business user: We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. If we fail to comply with these Terms and Conditions, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions, but we would not be responsible for any loss or damage that were not foreseeable at the time you started using the Site/Services. Notwithstanding anything to the contrary contained in the Disclaimer/Limitation of Liability section, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to a total aggregate amount equal to the greater of (a) the sum of £0 or (b) the amount paid, if any, by you to us for the Services/Site during the six (6) month period prior to any cause of action arising. If you are a business user: We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our Site/Services; or use of or reliance on any content displayed on our Site. In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage. If you are a consumer user: Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. You have legal rights in relation to goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms and Conditions will affect these legal rights.
8. Term and Termination
- These Terms and Conditions shall remain in full force and effect while you use the Site or Services or are otherwise a user of the Site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at info@towncarrental.ca.
- Without limiting any other provision of these Terms and Conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty or covenant contained in these Terms and Conditions or of any applicable law or regulation.
If we determine, in our sole discretion, that your use of the Site/Services is in breach of these Terms and Conditions or of any applicable law or regulation, we may terminate your use or participation in the Site and the Services or delete your profile and any content or information that you posted at any time, without warning, in our sole discretion. - If we terminate or suspend your account for any reason set out in this Section 9, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
9. General
- Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.
You hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means. - These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us.
- Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.
- We may assign any or all of our rights and obligations to others at any time.
- We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control.
- If any provision or part of a provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.
- There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site or Services.
- Town Car Rental reserves the right to repossess their rental vehicles at any point of time during the renatal period. This maybe for the following reasons but are not limited to: failed payments, delayed payments, communicative un-reachability.
- For business users only – If you are a business user, these Terms and Conditions, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Manitoban Law. We both agree to the exclusive jurisdiction of the courts of Manitoba.
- A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
- In the event, a rental vehicle is repossesed by Town Car Rental, or the renter (Individual who rented the vehicle and any additional drivers) leave their belongings in the rented vehicle. They are responsible for those items, including but not limited to, cash, clothes, papers, cheques, electronic devices, food etc. Town Car Rental Ltd. will discard all these vehicles within 7 Days of repossession of the rented vehicle. The applies to when a renter returns/drop-off’s the rented vehicle.
- The renter or the additional driver is responisble for making sure to return the vehicle with full gas. If the gas is not full, there will be an additional fee of upto $50, which will be in addition to the fuel charge.
- The renter is not allowed to take the rented vehicle outside of the province (Manitoba) without informing Town Car Rental Ltd. In the event the renter takes the vehicle out of the province an additional fee of $250+ tax, will be applicable. Town Car Rental reserves the right to track their vehicles at all times.
- The renter or any additional drivers are prohibited for using the rental vehicles for commerical purposes, including but not limited to: Delivery services, Courier services, skip the dishes, Uber eats, Door Dash, etc.
- Town Car Rental Ltd. reserves the right to cancel any rental reservation at their own convenience.
- Cancellation policy: The renter is liable to pay 20% of the total amount of the rental duration, in case they cancel their reservation within 7 days before their trip begins.
- Rental Insurance: We offer 4 insurance options.
(A) Loss Damage Waiver 1, in this your deductible will be $500 from $750 per claim nothing else will be covered (Down time and Pothole damage not covered, ranges from $39.00/Day to $200/Day)
(B) Loss Damage Waiver 2, in this your deductible will be $300 from $750 per claim nothing else will be covered (Down time and Pothole damage not covered, ranges from $39.00/Day to $200/Day).
(C) Loss Damage Waiver 3, in this your deductible will be $0 from $750 per claim nothing else will be covered (Down time and Pothole damage not covered. ranges from $39.00/Day to $200/Day).
(D) Loss Damage Waiver 4, your deductible will be $0, it will cover, Stone chips, Door dings, Glass claims, Minor scratches and Vandalism Claims along with Down time and pothole damage covered.
(E) MPI ONLY Loss Damage Waiver, in this your deductible will be $300 from $750 per claim. Downtime will be covered. Nothing else will be covered and Pothole damage are not covered also, costs $3/Day, minimum for 30 days. - In the event a rental vehicle is returned with lesser fuel level than the fuel level provided when the vehicle was rented, the customer will be subjected to an administration fee of $15.
- In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at info@towncarrental.ca or by post to:
Town Car Rental LTD. 64 Salter St, Winnipeg, MB R2W 4J6, Canada Winnipeg, Manitoba R2W 4J6 Canada
10. Rental terms of service
- The renter agrees to return the vehicle in it’s safe and good mechanical as well as physical condition with all the tires, tools, accessories, and equipment as received from the company (Town car rental). The Renter has had the opportunity to inspect the vehicle before the renting term begins and confirms that it is in good and operable condition.
- Only the person listed on this Car rental Agreement, having a valid driver’s license can drive this vehicle. If there is an additional driver, they need to have a valid drivers license and make sure it is not suspended. For any negligence, collision, theft, vandalism or damage to the vehicle the above-listed person (primary driver) will be responsible and liable for any repair costs. In the case of any negligence, collision, theft, vandalism or damage to the vehicle the card(s) on file/rental agreement/policy form/ rental contract will be charged for all repairs including any costs incurred by town car rental. The (Visa, Debit, Credit, Master) card(s) may be of the primary driver, the additional driver or anyone else who’s (Visa, Debit, Credit, Master) card details were provided.
- Smoking and pets are not allowed in the rental vehicle. The Renter will be held accountable to pay a reasonable cleaning fee ($250 and upwards) for the car’s interior upon return if the car smells of smoke and pets.
- The vehicle must be returned to the same location in which it was picked up for rental and on the above indicated due back date and time.
- The Car Renter agrees to follow all city, state, country guidelines and restrictions regarding use and operation of this vehicle and hereby authorize to process their Credit card, Debit card, Master card, or Visa card information, including the full vehicle value of any vehicle that is not returned to the Car Rental Company, all fines, towing, penalties, and any administrative fees that we may incur for parking, traffic and or other violations incurred during the Car Rental term period and authorize to apply for any payments from the payment method provided in the name of Car Rental charges without any consent.
- Town Car Rental can repossess the car at any time in our sole discretion for reasons that include, but are not limited to the following: the car is found illegally parked, being used to violate the law or the terms of the Rental Agreement, or appears to be abandoned. You agree that we need not notify you in advance and that we may take any actions reasonably necessary to obtain possession of the car, including remotely disabling the engine, remotely locking the doors, tracking the location of the car through GPS tracking devices and utilizing for our benefit any other devices connected to the car or affecting the car’s operation. If the car is repossessed, you agree to pay or reimburse us for the actual and reasonable costs incurred by us to repossess the car. You agree that such costs will be charged to the credit or debit card or account you used to rent the car.
- In the event where the vehicle is towed or damaged due to the negligence of the renter or an additional driver, the primary driver will be liable for all costs incurred by Town Car Rental and the card on file will be charged. Additionally, it is at the discretion of Town Car Rental to hold the security deposit or not return it. This applies even when the renter has come from a 3rd party application namely, “Rent your ride” or “Turo”.
- In the event where the primary driver requests to add an additional driver, both the parties have to be present in person at Town Car Rental to add the person(s).
- I acknowledge that I (the primary renter) will have to quick wash the vehicle before dropping it off at Town Car Rental, so that they can assess any damages that may be on the vehicle and inform me right away upon return. In the event where the renter does not have the vehicle washed upon return and there is damage found on the vehicle, after it being washed (within 48 hours from return), the primary renter on the rental agreement will be responsible for any damages and will be held liable for any repairs.
- In order to deactivate or opt-out of LDW level 1 or level 2, any customer (primary renter) is required to visit the nearest town car rental location and request to deactivate it in person.
- Car renter is obliged to pay a $750 deductible portion in case of an accident. The car rental company suggests Car renter take rental insurance from MPI for $2 per day (including the $15 activation fees), however, it is solely the customer’s decision. The car renter is liable to pay the applicable deductible portion to the rental company.
- The car Renter must inform the Car Rental Company if the rental vehicle is taken outside of Manitoba and the Car renter should follow all the provincial rules and responsible to pay any administrative fees if incurred.
- Do not leave any valuable items in the vehicle. The company is not responsible for any property left inside the rental vehicle once the vehicle is dropped off.
- In the event of an accident/collision where the rental vehicle is damaged, the renter shall not get any repairs, paint work, mechanical work or any other changes made to the rented vehicle. In the event where the renter does make any changes or gets any repairs done on the rented vehicle, Town Car Rental will be legally allowed to open a MPI claim for the vehicle or may ask the renter to pay for any further repairs as they deem fit and the renter will be liable to pay.
- Any employee of the City of Winnipeg, assigned by them may drive our rental vehicles.
- In the event there is any damage, parking tickets or speeding tickets, the city of Winnipeg will be responsible for it. In the event where there is any damage to the rented vehicle and a claim is open for it, Town Car Rental reserves the right to get it repaired at their own auto body or wherever they choose to get the rented vehicle repaired, without having to inform the renter.
- We (Town Car Rental) can repossess the car at any time in our sole discretion for reason that include, but are not limited to the following: It is found illegally parked, being used to violate the law or the terms of this agreement, or appears to be abandoned. You agree that we needn’t notify you in advance. If the car is repossessed, you agree to pay the actual and reasonable costs incurred by us to repossess the car. You agree that such cost will be charged to the card you used to rent the car.
- Car Renter is responsible for all fines, penalties, interest, and court costs for parking, traffic, toll, and other violations, including storage liens and charges incurred as a result of your rental. Car Renter will also pay a reasonable administrative fee with respect to any violation of the Rental Agreement, such as for repossessing or recovering the car for any reason.
- In the event where the customer has given the security deposit in the form of cash, it will be returned only by the following methods: interac e-transfer, certified cheque or debit card at the counter. In the event where the rented vehicle is involved in an accident, Town Car Rental may deduct the amount for the cost of repair, to open an MPI claim, to cover any admin costs or any other costs incurred by them, from any card on file for this rental agreement. Town car rental may do this without informing me.
- Parking tickets and traffic violations: the renter accepts to pay all and any parking tickets, traffic tickets violations and tool road charges and be liable for a service charge of 50 cad for each ticket and/or violation (plus actual parking and traffic fines and toll road charges).
- I agree that I am subjected to provide a security deposit to Car Rental Company in the amount o$f{300/500} which can either be a hold on the credit card only. In case of any damage to the rental vehicle, the Car rental company will use this security deposit to cover up the costs of necessary repairs or replacement or fines of any kind. Credit card should be under main driver’s name.
- I authorize Town Car Rental to release the Security deposit after 15 days of returning the vehicle, only if I am not liable to pay any additional charges.
- If MPI will not approve the rental for the customer. In that case, the renter (the main driver) will be responsible to pay the full amount.
- After the rental duration approved by MPI, if the customer chooses to continue to rent a vehicle with Town Car Rental It will be at the on-going prices offered by Town Car Rental and not what MPI may have been charging.
- Town Car Rental may save renter’s credit card information and charge the credit card to settle the outstanding balance if any alternate payment arrangement is not made.
- Minimum Rental Period for any kind of vehicle is 3 Days. And, We offer up to 200km/Day until otherwise is allowed with an agent upon picking up the rental vehicle. In the case of a malfunction with our 3rd party software or computer glitches if a payment has been returned to the Renter, the primary renter is liable to pay it back within 7 business days from the transfer. In the event the amount is not sent back Town Car Rental can deduct that amount from the security/damage deposit or choose to not return the security/damage deposit entirely.
- Town Car Rental is not responsible for any belongings in the car during the rental period, if any lost item is found by Town Car Rental, it will not be retrievable after 14 days from the return date.
- I acknowledge and agree that all the information provided by me (the renter) and additional driver(s) is true and accurate. I have read all the additional terms and conditions pertaining to this rental agreement at https://towncarrental.ca/
rental-policy/ and I agree to abide by all those terms and conditions. - The Primary renter on this rental agreement agrees and understands, that the terms and conditions of this agreement are subject to change whenever deemed necessary by Town Car Rental and It’s management employees. Additionally, a copy of the updated rental agreement will be emailed to the primary renter within 24 hours of any changes made. This may happen when the vehicle is being rented or returned.
- Cancellation Policy If the renter cancels within a week from when their rental begins, they will be subject to a 20% cancellation fee of their entire trip. If renter cancels within 48 hours from when their rental begins, they will be subject to a 25% cancellation fee and 0% cancellation fee if cancelled before a week of their rental reservation start date.