Faq

FAQ

Your questions answered here.

Question ?

To rent a car from us, you will need:

  • Valid Driver’s License
  • Be older than 18 years and have a valid 5F Driver’s License or equivalent.
  • Sign the Car Rental Agreement and Agrees to our Terms of Service.
  • Pay $300-$500 Security Deposit.
  • Loss Damage Waiver is required if you do not hold Manitoba License.
  • Pay the Rental Cost plus Tax.

To rent a car from us, you do require a Credit Card any major banking institutions (Visa/Mastercard). $300-$800 fully refundable will be held, based on the size and type of the vehicle. This hold will be returned to you when you return the car without any damages. We do not take cash or prepaid card.

18 years to 24 years $10/day, 25 and + free.

An additional driver’s fees @ $7/day would be charged, as far as the renter and the additional drivers meet all the requirements. It’s always  great to share a ride on long drives that’s why, spouses do not need to pay for additional driver fee.
Also the additional driver will need to be added to the rental agreement. Only drivers that are on the rental agreement are allowed to drive the rental car. 

When renting a car from us, we don’t offer unlimited mileage on the rental cars during your rental period. Instead we allow only 200km per day, additional distance would be charged as $0.35 per additional kilometer.

Depending on the availability, we reserve rights to approve your request to make any changes to your reservation.

All the vehicles available on rent by Town Car Rental are insured.

Though all our vehicles are insured, we recommend our clients to get our Loss Damage Waivers to avoid any deductibles (approx. $750 ) from Manitoba Public Insurance in case of accident or any damage to the vehicle. Additionally we also provide Loss Damage Waivers. (LDW)

  • LDW Level-1
    MPI Insured vehicles, in case of insurance claims, the deductible amount is reduced from $750 to $300. Downtime and Pothole damage is covered. At $7.99/Day
  • LDW Level-2
    MPI Insured vehicles, in case of insurance claims, the deductible amount is reduced from $750 to $0. Downtime and Pothole damage is covered. At $14.99/Day

We accept payments in the form of Credit Cards, Debit Cards, Cash and Interac e-Transfer.

In the rare occurrence of a car breakdown, contact (204) 421-1313 for assistance.

If you require to pickup the rental car or drop off the rental car from a location other than ours, please send us a request and we would accommodate it on case to case basis.

If someone is hurt or if there is severe damages to the car: Call the Police and then notify us.
If no one is hurt: Exchange your details with the other driver that is involved in the accident and notify us immediately to provide detailed account of the incident.

Still have a question not answered connect with us and we will be happy to answer.

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